Delivery policy
Digital product — no physical shipping
DukanDesk is software delivered online. After successful payment your licence key is shown on screen immediately and can be copied into DukanDesk → Plans & Upgrade. The software itself is downloaded from our download page.
If the key does not appear due to a network problem, WhatsApp +91 97816 52425 or email dukandesk@gmail.com with your payment ID — we deliver it within 24 hours (usually within an hour on working days).
Professional services (GST filing etc.) are delivered as agreed on WhatsApp, with filing acknowledgements (ARN) shared with you.